Best Practices for Engaging Your Community

There are a plethora of strategies to engage your community members. We’ve listed 5 strategies below, review them and then brainstorm your own ideas with fellow Patient Leaders.

Engagement Strategies

1️⃣ Provide value- entice viewers to follow you, comment, like & share by posting valuable content

2️⃣Greet everyone with a positive, warm attitude. Make it personal by shouting out followers when you can and letting them know you appreciate their support

3️⃣Read and reply to comments to build a connection with your followers

4️⃣Ask your community what they want! Don’t be afraid to poll them to see what kind of content they would like to see

5️⃣Be transparent- if you’re having a bad day, share it. Don’t just show the highlights.

Brainstorm your own best practices and strategies and share them in this discussion group. Not able to come up with anything? Comment and ask for help brainstorming additional ideas!

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This is great advise. I would also say to stay bipartisan. Be careful what you post, use political correctness and when you don’t like someone’s opinion, be kind anyways.

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Thanks for these tips Kristen! I do 1, 2, 3, 5 regularly… I need to work on 4 more. :mega:

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I like to use humor. It makes a lot of uncomfortable subjects more comfortable and unsavory topics more palatable. :wink:

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thank you very much for the tips!!!

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Great tips! I often find people are more responsive and engaging when your transparent along with being honest when you do not know something. Another tip is, if there’s a topic of discussion, and someone asks a question and I’m not sure of the answer, I research it, then come back and provide the info I found

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Great advice! Engaging with and interacting regularly with your community (not on your own profile) helps a lot
Too.

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regular interaction is good

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I post a variety of content types…from informational, supportive, positive, and me just being myself. I think knowing they are talking to the person behind the account rather than an account that won’t respond or listen helps.

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Great tips to help so many of us!

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Dear kristen,

Those are good tops for people to follow.

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These are great suggestions! Thanks for sharing :slight_smile:

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I use Twitter a lot but I don’t have a dedicated epilepsy account. Should I make one? Will people follow to the new account? Will it be worth it?

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I like using polls in our Facebook group. Usually I’ll poll about a topic I plan to cover in a future podcast episode and may include poll results and/or community comments in the podcast episode.

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Great tips! I always thank people that retweet my twitter posts. I used to thank them for liking and mentions when I first started on social media, as well, but with 12K followers, that got rather unwieldy! I need to start thanking new followers and respond to more comments!

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These are great tips! Thanks for taking the time to share with all of us. Looking forward to learning more!!

-Krista

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Hey Kristen, points 1 to 5, you will find in my various posts from FB. These are key factors bro earn community members.
Thank you for sharing.
Best wishes

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Great tips! I often find people are more responsive and engaging when your transparent along with being honest when you do not know something. Another tip is, if there’s a topic of discussion, and someone asks a question and I’m not sure of the answer, I research it, then come back and provide the info I found

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These all create approachability which is so important in all interactions!

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Thank you for the tips. These work for any platform you use to communicate.

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